Digital transformation for companies

What if there was a platform designed to digitize operations, reducing manuality, time, risk and cost, while increasing security and user satisfaction?

To meet the demand for increasingly advanced and secure solutions, TOOLS Digital Services has introduced its SaaS platform to the market, a multilingual solution that provides a series of innovative solutions, such as digital formalization of contracts, intelligent document storage, process automation, service management, as well as the generation of opinions with generative AI and continuous improvement based on process mining.

Some of the solutions offered by TOOLS Digital Services' SaaS platform are:

- Digital Formalization, which simplifies and speeds up the entire process signature cycle, from the automatic generation of minutes to the management of digital and physical signatures. To this end, it has the MOC, a digital orchestrator that coordinates systems for a fluid experience; the minutaria, which manages the approval flow of drafts, creating dynamic contracts; the FEP (Firms and Powers), which centralizes and controls firms and legal powers; signature channels, a digital signature facilitator through various channels; BPM (Business Process Management), which orchestrates credit operations for an efficient journey; and Digital Folder, which offers secure digital storage of documents with instant access;

- Smart OCR, an intelligent OCR with generative AI for automatically obtaining information from documents, external sources and internal systems, improving accuracy and speed;

- Intelligent Storage, which stores processes and documents securely and allows searches by metadata, ensuring easy access and efficient management;

- Process automation, removing manual processes with secure access and 24/7 management, reducing human intervention and increasing efficiency;

- Service and Process Management, which involves managing calls and requests (ticket management) and process flows (BPM), transforming manual processes into self-service;

- Opinions with GenAI, which generates opinions and automatic analysis using generative AI, offering accurate and fast insights;

- Process Mining, use of process mining tools for analysis and continuous improvement, supporting change management and offering customized services.

Differentials of the SaaS Platform

- Multilingual and multi-currency: serves different regions and currencies;
- Multi-company (Multi-tenant): supports multiple companies on a single platform;
- Monitoring 24/7 (follow the sun): offers full-time technical and business monitoring;
- Dashboards: provide detailed monitoring and analysis of business processes;
- Cyber Shield: guarantee of cyber security following high regulatory standards;
- Security Based Design: built with rigorous data security concepts;
- Componentizable: high customization capacity, using only the necessary components.

TOOLS Digital Services stands out for its in-depth knowledge of financial and regulatory operations, acquired from its origins in the Santander group. This knowledge enables fast and efficient operation, guaranteeing high quality, safety and an excellent customer experience. Want to know more? Get in touch with us and one of our consultants will follow-up shortly.